Get in touch

Feedback, bug reports, feature requests â we read every message. Built by people who care about getting this right for technicians in the field.

Contact information

We're a small team focused on building the best tool for reefer technicians. We take every piece of feedback seriously.

support@reefertechpro.com

Response time

Usually within 24 hours on business days

Based in

New Zealand ð³ð¿

Is the app really free?

Yes â download and core features are completely free.

Does it work without internet?

Yes. All alarms, procedures, and parts are cached locally.

What iOS version do I need?

iOS 16 or later. iPhone and iPad supported.

Can I request a new alarm code?

Absolutely â use the form and we'll add it in the next update.

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We'll respond to your email within 24 hours on business days.